FAQ | Useful info and frequently asked questions
We answer the most common questions that our guests usually have in this section to offer you first-hand information to organize your experience.
Information about times and dates
From what time can you enter the hotel?
El c heck in from 13:00 and check out until 12:00
Our reception hours are from 8 to 23 hours. Please inform us if you wish to arrive outside these hours. If you want to check in online, you can do it from the email that we will send you a few days before your stay.
What are the breakfast hours?
The hours are from 8 to 10 in the morning. If, for some reason, you need it to be earlier, you can arrange it directly with us here at the hotel.
When does the pool open?
The pool is open from June 1 to September 30. p >
Information about discounts and reservations on the web
Is the best price guaranteed by booking through the web?
Yes, on the web you will always find the lowest price compared to other agencies and web pages. To guarantee this, if if you find it cheaper, with the same conditions, we will keep you the best price and we will refund the difference.
Is it safe to book through the web?
Of course, we work with external companies that guarantee the security and confidentiality of online payments.
Are there discounts and benefits for booking through the web?
Yes, we always offer the best price and, in addition, several discounts that you can only enjoy if you book through our website:
- 5% discount on all our rates for reservations on the web
- 10% discount for stays of 5 or more nights
- Half board available on weekends only available through our website
Do you have dinner service at the hotel?
Our dinner service is only during weekends weekdays (Fridays and Saturdays) and some holidays , from 9:00 p.m. until 10:15 p.m. and you need to book in advance.
If you want to have dinner on Friday or Saturday, please confirm it 1 day before your arrival.
Do you accept pets?
Although we have some animals on the farm, we do not accept pets in the hotel.
Information on how to arrive and park
Is it easy to get to the hotel?
Regarding how to get to the hotel, we leave you the link to our website with the easiest way to do it, since sometimes the gps send by another road access is more complicated. Access is fast and on good roads.
Is there parking at the hotel?
We have private parking inside the farm, outside and for free use for hotel guests.
Information about plans
In the surroundings you can do various hiking or cycling routes through the Sierra Nevada Natural Park. Also visit Granada (20 minutes away) or charming towns such as Pinos Genil or Güejar Sierra. In winter, you can go skiing to the Sierra Nevada station (25 minutes away). We recommend you visit our plans section by clicking here to see all the proposals that we recommend throughout the year.
Make your reservation and start your experience at Finca Aldabra
We are just 25 minutes from the Sierra Nevada station. A perfect location to enjoy winter sports in the resort while staying very close to the city of Granada